Welcome to FMO’D. By accessing and making purchases through our website, you agree to these Terms and Conditions, which govern the use of our site and the business relationship between the customer and FMO’D.

Please read this document carefully before making a purchase. If you do not agree with any of the terms, we recommend that you refrain from using our services.

1. General Trade Information

Company Name: Fiorella Montellanos O’Diana
RUC: 10731399021
Adress: Av. Javier Prado Oeste 476, Magdalena, Lima – Perú
Mail: info@fmodcollective.com
WhatsApp: +51 958 640 880

2. Acceptance of the Terms and Conditions

· Use of this platform implies express and unreserved acceptance of these Terms and Conditions.

· FMO’D reserves the right to update or modify these terms at any time. Modifications will take effect upon publication on our website and may be communicated to users through appropriate channels.

3. Registration and User Account

· To make purchases on the website, the user must register by providing truthful and complete information.

· Requirements: Registration and use of the website is reserved for adults with full legal capacity to enter into contracts.

· It is the user’s responsibility to maintain the confidentiality of their account and password.

· Any misuse of the account will be the sole responsibility of the account holder.

4. Products and Availability

· All our pieces are handmade and made to order, following a conscious and limited edition production system.

· Due to this artisanal process, slight variations in finishes may occur, which constitutes an added value and not a defect.

· Product availability is subject to order confirmation.

5. Purchase Process

· The customer will be able to select products through our website and follow the purchase flow.

· Once the order has been placed and payment confirmed, a confirmation email will be sent to the registered address.

· The customer is responsible for providing accurate and up-to-date information for billing and shipping.

6. Exchanges and Returns

· Due to the nature of our pieces (made to order and handcrafted), we do not accept exchanges or returns.

· No returns or exchanges are accepted on products purchased with discounts or special promotions.

· We recommend that our customers contact us before purchasing if they have any questions about sizes, materials, or finishes, so that we can advise them appropriately.

7. Prices and Payment Methods

· All prices are expressed in dollars and include taxes in accordance with current Peruvian legislation.

· The available payment methods will be specified on the website and may vary depending on the transaction.

· In case of rejected payments or inconsistencies in the information, FMO’D may cancel the order.

8. Shipping and Delivery Times

· Delivery times vary depending on the item, as each product is handmade and made to order.

· Shipping times and costs will be communicated to the customer during the purchase process.

· FMO’D is not responsible for delays caused by factors external to the company (such as transport companies, natural phenomena or circumstances beyond our control).

9. Intellectual Property

· All content on this website, including text, images, photographs, designs, logos and graphic materials, is the property of FMO’D and is protected by intellectual property laws.

· Its reproduction, distribution or unauthorized use for commercial purposes is prohibited without the express consent of FMO’D.

10. Personal Data Protection

· The information provided by customers will be treated confidentially and used only for order management, customer service and communications related to FMO’D.

· We will not share personal information with third parties without consent, unless required by law.

11. Limitation of Liability

· FMO’D will not be responsible for the misuse of purchased products or for damages resulting from external factors beyond the company’s control.

· FMO’D’s liability in any case is limited to the value of the purchase made by the customer.

12. Modifications to the Terms and Conditions

· FMO’D reserves the right to modify these Terms and Conditions at any time.

· The changes will take effect upon publication on our website.

13. Contact

For further inquiries, the customer may contact us through:

· Mail: info@fmodcollective.com

· WhatsApp: +51 958 640 880

· Atelier: Av. Javier Prado Oeste 476, Magdalena, Lima – Perú

· Business hours: Monday to Friday from 9:00 a.m. to 6:00 p.m.